Purchase Agreement

Purchase Agreement

This Purchase Agreement applies to purchases of accounts, seats, packages, K credits, and other paid AcBoter services.

Last updated: July 16, 2026

This Purchase Agreement applies to your purchase of accounts, seats, packages, K credits, and other paid services in AcBoter.

The service is operated by TRENDFLOW ECOMMERCE SERVICE PTE. LTD. (UEN: 201936895N, the “Company”, “we”, “us”, or “our”).

By submitting an order, completing payment, or receiving the service, you confirm that you have read and agreed to this Agreement.

1. Purchased Services

The specific service content, term, price, quantity, usage limits, and delivery method are subject to the order page, product page, or information confirmed by both parties.

Different packages may include different account types, available platforms, usage quotas, service terms, device limits, and support rules. Please confirm carefully before payment.

2. Account Service

If you purchase AI platform accounts or account access services, you receive usage rights for the agreed service term. You do not obtain ownership, permanent control, or transfer rights over the account.

Unless expressly stated on the product page, accounts may not be transferred, rented, resold, shared, or used by multiple people.

Users may not change account passwords, bound emails, security verification methods, or other key settings without permission.

3. Third-Party Platform Risks

The service may involve third-party AI platforms. These platforms may change service rules, account policies, model capabilities, regional restrictions, pricing, or risk-control mechanisms.

If third-party platform changes affect service use, we will handle the issue based on the actual situation, which may include repair, replacement, service extension, balance return, or a proportional refund for unused service time.

4. Activation and Service Term

The service term begins when the account is opened, a seat is assigned, K credits are credited, or at the time otherwise agreed on the order page.

Users should check whether the service is available after activation and contact support promptly if login, use, or order content is abnormal.

5. Refund Rules

Orders that have not been opened may be cancelled and refunded. Payment channel fees actually incurred may be deducted.

Services that have been activated and used normally are not refundable for personal or subjective reasons, including but not limited to not knowing how to use the service, no longer needing the service, changing requirements, or having incompatible device or network environments.

If the account or service cannot be used normally due to reasons not caused by the user, we will first provide repair or replacement. If repair or replacement cannot be completed within a reasonable period, we may refund the corresponding unused service period or balance.

If service is restricted, banned, or terminated due to violation of this Agreement, the Terms of Service, third-party platform rules, or applicable laws, paid fees will not be refunded.

6. K Credits

K credits are prepaid service points used within AcBoter to purchase specified services. They are not bank deposits, electronic money, virtual currency, or investment products, and cannot be withdrawn, transferred, or exchanged for cash.

The purchase price, exchange rules, validity period, and applicable scope of K credits are subject to the purchase page.

Paid K credits are valid for 12 months from the date they are credited unless otherwise stated. Unused K credits expire after the validity period unless otherwise required by law or platform rules.

7. Invoices, Taxes, and Payment

Users shall pay the amount shown on the order page. Whether prices include taxes is subject to page instructions.

If receipts, invoices, or payment proofs are needed, users shall provide accurate information according to platform requirements.

8. After-Sales Handling

For account, package, K credit, or payment issues, users should submit order numbers, account information, screenshots, recordings, or other necessary materials through support channels.

9. Agreement Application

This Agreement is part of the Terms of Service. Matters not covered here are governed by the Terms of Service and Privacy Policy.

10. Contact

For questions about orders, payment, activation, refunds, or this Agreement, contact us at:

support@acboter.com